Legal

Title

Last updated: September 2025

  • Terms of service

  • Privacy policy

Overview

1. Definitions

2. Applicability

3. Offers and Prices

4. Ordering and Agreement

5. Payment

6. Delivery

7. Right of Withdrawal

8. Product Quality and Complaints

9. Liability

10. Force Majeure

11. Privacy and Data Protection

12. Intellectual Property & reselling

13. Applicable Law and Disputes

14. Contact information

Overview

Welcome to Mealbars (https://meal.bar/), registered with the Dutch Chamber of Commerce in the Netherlands. These Terms of Service govern your use of our webshop and the purchase of our mealbars. By placing an order, you agree to these terms.

1. Definitions

• 1.1: https://meal.bar/: The webshop operated by Mealbars, offering mealbars for sale.

• 1.2: Customer: Any natural person or legal entity purchasing products from Mealbars.
• 1.3: Agreement: The purchase agreement between Mealbars and the Customer for the delivery of mealbars.
• 1.4: Products: Mealbars (complete meals in a bar) offered for sale on https://meal.bar/.

2. Applicability

• 2.1 :These Terms of Service apply to all offers, orders, and agreements made through https://meal.bar/.
• 2.2: Any deviations from these terms must be agreed upon in writing.
• 2.3: By placing an order, the Customer accepts these Terms of Service.
• 2.4: Mealbars reserves the right to amend these Terms of Service. Changes will be published on the website and apply to orders placed after the update.

3. Offers and Prices

• 3.1: All offers on https://meal.bar/ are non-binding and subject to availability.
• 3.2: Prices are in euros (€), or in local currency, including VAT, and exclude shipping costs unless otherwise stated.
• 3.3: Mealbars may adjust prices at any time. Price changes do not affect orders already placed.
• 3.4: Obvious errors in pricing (e.g., typographical errors) are not binding. Mealbars will inform the Customer and offer the option to cancel or proceed at the correct price.

4. Ordering and Agreement

• 4.1: An agreement is formed when the Customer places an order via the webshop and Mealbars confirms the order by email.
• 4.2: Mealbars reserves the right to refuse orders without providing a reason, for example, due to stock shortages or incomplete Customer information.
• 4.3: Customers must provide accurate personal and delivery details. Mealbars is not liable for delays or non-delivery due to incorrect information provided by the Customer.

5. Payment

• 5.1: Payment must be made using the payment methods offered on https://meal.bar/ (e.g., iDEAL, credit card, or other methods).
• 5.2: Payment is due at the time of ordering unless otherwise agreed.
• 5.3: In case of non-payment, Mealbars may suspend or cancel the order and reserves the right to charge collection costs in accordance with local law.

6. Delivery

• 6.1: Mealbars delivers to regions it has made available to purchase from on the website, unless otherwise agreed.
• 6.2: Delivery times are indicative and not guaranteed. Mealbars aims to deliver within 1-5 business days after order confirmation.
• 6.3: If delivery is delayed, Mealbars will inform the Customer as soon as possible. Delays do not entitle the Customer to compensation unless caused by gross negligence.
• 6.4: The risk of loss or damage to the Products transfers to the Customer upon delivery to the specified address.

7. Right of Withdrawal

• 7.1: In accordance with Dutch consumer law, the Customer has the right to withdraw from the purchase within 14 calendar days after receiving the Products, without stating a reason.
• 7.2: To exercise the right of withdrawal, the Customer must notify Mealbars in writing, via email to info@meal.bar, and return the Products unused, undamaged, and in their original packaging in order to receive a refund.
• 7.3: Return shipping costs are borne by the Customer unless the Products were delivered damaged or incorrect.
• 7.4: Mealbars will refund the purchase amount (excluding shipping costs) within 14 days of receiving the returned Products, provided they meet the conditions in 7.2.
• 7.5: Exclusions: The right of withdrawal does not apply to Products that are perishable or have a limited shelf life if the packaging is opened, in accordance with Article 6:230p of the Dutch Civil Code.

8. Product Quality and Complaints

• 8.1: Mealbars ensures that all Products meet the described specifications, are safe for consumption, and comply with local food safety regulations.
• 8.2: The Customer must inspect the Products upon receipt. Complaints about defects or incorrect deliveries must be reported to Mealbars within 7 days via info@meal.bar.
• 8.3: If a complaint is valid, Mealbars will replace the Product or refund the purchase amount, at its discretion.
• 8.4: Mealbars is not liable for damage caused by improper storage or use of the Products by the Customer.

9. Liability

• 9.1: Mealbars’ liability is limited to the purchase price of the Products, except in cases of intentional misconduct or gross negligence.
• 9.2: Mealbars is not liable for indirect damages, such as loss of profits or health issues, unless caused by non-compliance with local food safety standards.
• 9.3: The Customer is responsible for checking the suitability of the Products (e.g., for allergies or dietary restrictions) before consumption.

10. Force Majeure

• 10.1: Mealbars is not liable for failure to fulfill obligations due to force majeure, including but not limited to strikes, supply chain disruptions, or government regulations.
• 10.2: In case of force majeure, Mealbars will inform the Customer and may suspend or cancel the order, with a full refund if applicable.

11. Privacy and Data Protection

• 11.1: Mealbars processes personal data in accordance with the General Data Protection Regulation (GDPR) and local privacy laws.
• 11.2: Customer data is used solely for order processing, delivery, and customer service. For details, see our Privacy Policy.

12. Intellectual Property & reselling

• 12.1: All content on https://meal.bar/, including logos, images, and product descriptions, is the property of Mealbars and may not be used without permission.

• 12.2: It is not allowed to resell our products or to become a third party seller without our explicit consent.

13. Applicable Law and Disputes

• 13.1: These Terms of Service and all agreements are governed by local law.
• 13.2: Disputes arising from purchases will be submitted to the competent court in city and country, unless the Customer opts for mediation.

14. Contact information

Questions about the Terms of Service should be sent to us at info@meal.bar.

Overview

1. Scope of this Privacy Policy

2. Personal Data We Collect

3. How We Collect Your Data

4. Purposes and Legal Basis for Processing

5. Data sharing

6. Marketing and Cookies

7. Data retention

8. Data Security

9. Your Rights

10. International Data Transfers

11. Complaints

12. Changes to this Privacy Policy

13. Contact information

Overview

At Mealbars (https://meal.bar/), we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the General Data Protection Regulation (GDPR) and local privacy laws.

1. Scope of this Privacy Policy

This Privacy Policy applies to all personal data collected through our website, https://meal.bar/, when you place an order, contact us, or interact with our services. By using our webshop, you consent to the practices described in this policy.

2. Personal Data We Collect

We collect the following personal data from you:

  • Identity and contact details: Name, email address, phone number, and delivery address when you place an order or contact us.
  • Payment information: Payment details (e.g., bank account or credit card information) processed through secure payment providers.
  • Order information: Details of your purchases, including products ordered, order history, and delivery preferences.
  • Technical data: IP address, browser type, device information, and website usage data (e.g., pages visited) collected via cookies or analytics tools.
  • Communication data: Information you provide when contacting us via email, contact forms, or customer service (e.g., inquiries or complaints).
  • Optional data: Preferences or feedback provided voluntarily, such as dietary preferences or reviews.

3. How We Collect Your Data

We collect personal data:

  • Directly from you: When you place an order, fill out a contact form, or communicate with us.
  • Automatically: Through cookies, analytics tools (e.g., Google Analytics), or server logs when you visit our website.
  • From third parties: From payment providers (e.g., iDEAL, Stripe) or delivery services (e.g., PostNL) to process your order.

4. Purposes and Legal Basis for Processing

We process your personal data for the following purposes and legal bases under GDPR:

  • To fulfill your order (Contractual necessity, GDPR Art. 6(1)(b)):
    • Process and deliver your mealbar orders.
    • Handle payments and refunds.
    • Provide customer support, including handling complaints or returns.
  • To comply with legal obligations (Legal obligation, GDPR Art. 6(1)(c)):
    • Maintain records for tax and accounting purposes as required by Dutch or local law.
    • Ensure compliance with food safety regulations.
  • To improve our services (Legitimate interest, GDPR Art. 6(1)(f)):
    • Analyze website usage to enhance user experience.
    • Send promotional emails or newsletters (only with your consent, see Section 6).
  • With your consent (Consent, GDPR Art. 6(1)(a)):
    • Use non-essential cookies (e.g., for marketing or analytics).
    • Send marketing communications if you opt in.

5. Data sharing

We share your personal data only when necessary:

  • Service providers: With trusted third parties, such as payment processors (e.g., iDEAL, Stripe) and delivery companies (e.g., PostNL), to fulfill your order. These providers are bound by data protection agreements.
  • Legal requirements: With authorities if required by Dutch or local law (e.g., tax authorities or NVWA).
  • Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to a successor, with notice to you.

We do not sell or share your personal data for marketing purposes with third parties without your explicit consent.

6. Marketing and Cookies

  • Marketing: We may send you promotional emails about new products, offers, or updates if you have opted in. You can unsubscribe at any time via the link in our emails or by contacting us at info@meal.bar.
  • Cookies: We use cookies to enhance your experience:
    • Essential cookies: Necessary for website functionality (e.g., shopping cart, checkout).
    • Analytics cookies: To analyze website usage (e.g., Google Analytics).
    • Marketing cookies: To display personalized ads (only with your consent). You can manage cookie preferences via our cookie banner or browser settings.

7. Data retention

We retain your personal data only as long as necessary:

  • Order data: Retained for 7 years to comply with Dutch tax and accounting laws.
  • Account data: Kept until you request deletion or as long as your account is active.
  • Marketing data: Retained until you unsubscribe or withdraw consent.
  • Technical data: Anonymized analytics data may be kept indefinitely; identifiable data is deleted within 12 months unless required for ongoing services.

8. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

  • Secure SSL encryption for website transactions.
  • Restricted access to personal data by authorized personnel only.
  • Contracts with third-party processors to ensure GDPR compliance. Despite these measures, no online system is 100% secure. If a data breach occurs, we will notify you and the Dutch Data Protection Authority within 72 hours, as required by GDPR.

9. Your Rights

Under GDPR, you have the following rights regarding your personal data:

  • Access: Request a copy of the data we hold about you.
  • Rectification: Correct inaccurate or incomplete data.
  • Erasure: Request deletion of your data (subject to legal obligations).
  • Restriction: Limit how we process your data.
  • Data portability: Receive your data in a structured, machine-readable format.
  • Objection: Object to processing based on legitimate interests (e.g., marketing).
  • Withdraw consent: Opt out of marketing or non-essential cookies at any time. To exercise these rights, contact us at info@meal.bar. We will respond within one month, as required by GDPR.

10. International Data Transfers

As Mealbars operates from the Netherlands, your data is primarily processed within the European Economic Area (EEA). If we use third-party services outside the EEA (e.g., cloud providers), we ensure they comply with GDPR through Standard Contractual Clauses or other safeguards.

11. Complaints

If you have concerns about how we handle your data, please contact us at info@meal.bar. You may also file a complaint with the Dutch Data Protection Authority.

12. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on https://meal.bar/, and significant changes will be communicated to you. The latest version applies to all data we process.

13. Contact information

Company: Mealbars

Email: info@meal.bar

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